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Post by msieor on May 19, 2015 7:52:54 GMT -8
I have lvl 36 Knight and 35 Champion... Played the game with knight first but after clearing crypt when I was in near-ironport overworld area controller suddenly doesn't work and I could not move my character a bit. frustrated but tried again with new character. But again same thing happened, and I cannot proceed nemore... move-controller, attack, magic buttons don't work at all. But menu button and map are ok. What happen? this is pretty serious... Please fix this...
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Post by msieor on May 19, 2015 8:00:54 GMT -8
btw, i chose Shadow for knight and daromar for champ...
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Post by Admin on May 19, 2015 9:40:06 GMT -8
I have lvl 36 Knight and 35 Champion... Played the game with knight first but after clearing crypt when I was in near-ironport overworld area controller suddenly doesn't work and I could not move my character a bit. frustrated but tried again with new character. But again same thing happened, and I cannot proceed nemore... move-controller, attack, magic buttons don't work at all. But menu button and map are ok. What happen? this is pretty serious... Please fix this... Are you able to take a screenshot of your location? Were you able to quit the application completely (double tap the home button, and swipe up on the thumbnail), then reload the app, and did the same thing happen? The game autosaves every 60 seconds so doing this shouldn't lose much progress. Thanks!
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Post by msieor on May 19, 2015 19:59:11 GMT -8
Thanks for your reply.
I have tried everything you said, but it is stuck there... this never happened before clearing Crypt, but I couldn't do anything after finishing Crypt dungeon. I thought it was hardware crash or something, so I reboot my phone (FYI, iphone 6 plus), but didn't work. this error was actually saved together.
BTW, I can't attach the screenshot within this forum. Do you have email address or something that I can send you the screenshot?
Thanks,
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Post by Admin on May 19, 2015 23:45:10 GMT -8
Shame on this forum! (it was the first/best I could find at the time) Can you upload it to imgur.com? I think you don't need an account to do that, and then you can link it here, that way others can see it as well. One other person has opened a bug report with a similar issue, it'll be good to see if they're the same spot.
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Post by msieor on May 20, 2015 0:42:11 GMT -8
Ok, see below. I linked screenshots from pinterest, and hopefully it works fine.
This first screenshot is for Shadow (lvl 36 Knight) near Ironport Overworld area. This one is stuck on here and cannot move at all. Everything was fine until I cleared Crypt. I was returning to Ironport, and this happened.
The below is for Daromar (lvl 44 Champ). I told you that I could not move... but luckily save file was before being stuck at above area. So I tried many things with this character and figured out that controller does not work near above area. When you pass this area, controller doesn't work, but character keeps going toward the direction. By trying with many different directions, I luckily got out of that area... Well, you should try to know what I am saying. Anyway, I now cleared all "other world" area, abd biw trying to get into Druids area - guess I need to pass graveyard to get there... Anyway, but I found out that now I cannot move when I get into graveyard now. (I didn't have this issue before clearing "other world".) Please see below...
Anyway, I am really enjoying your game and wanna complete it. But now it seems impossible for me...
Well, if you are not clear, please let me know.
Thanks
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Post by Admin on May 20, 2015 1:43:25 GMT -8
I'll try to replicate these, thank you!
I plan on including a method of exporting a string of characters as a save game file so that you could send me the actual file, but also you could move saved games between devices. That won't be out for a few weeks at least, so for now I'll try to replicate these and figure out what the problem could be.
Do you mind passing along which iOS version you're running?
Thank you!! I'm glad you like the game!
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Post by msieor on May 20, 2015 1:48:22 GMT -8
its 8.3 on 6+. Thanks
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Post by Admin on May 20, 2015 9:53:36 GMT -8
Alright, thanks! I dreamed about this bug last night, I must be interested in solving it!
I don't think it'd make a difference, but there is a newer version of the game on the app store, v1.4.1 that you can upgrade to. 1.4.2 will be out hopefully within 10 days as well.
If you could not delete one of these games, that'd be good, so that if I can get the "send saved game" feature built, I can check it out directly.
Thanks!
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Post by Admin on May 20, 2015 16:16:05 GMT -8
This *could* be a bug that will be fixed (and is caused) by stuff I can't control. A couple weeks before release I started using the Unity integration with apples Metal graphics. It sped up the game a ton, something like 30%, which was great. However the first few days there was a bug where the game would freeze when you walked on certain areas. I don't think I was able to pause the game when it got stuck, but I don't actually remember if I tried that. I learned that if I covered the area with a rock or something, the spot wouldn't travel. But that wasn't a good solution, since I found a bunch.
However, each week there's a new release of Unity with bug fixes. One week there was a bug fix that had something to do with Metal and terrain (Overworld/Swamp/Graveyard/Town all have terrain vs. floor geometry), and after that the spots that i had found were perfectly fine. So I figured it was all fixed.
I'm so far unable to replicate these, but I'll keep trying. There's a chance it'll be fixed automatically, which would be great, in a future update. I plan on always having one update in the queue for the forseeable future. It takes up to 10 days for apple to approve a new version. Right now 1.4.2 is ~9 days out, and the next version, with random bug fixes and such, will likely be made with a newer version of Unity, so maybe 1.4.3 will fix it. (Maybe 1.4.2 will as well, actually, since that was made with a newer version compared to 1.4.0)
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Post by msieor on May 20, 2015 17:33:47 GMT -8
Thanks for quick comments! hope send-saved-file feature ready soon so that I can send out two of my saved files to you for your fix. neway, it sounds very complicated to me but hope everything fixed well. great day!
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Post by Admin on May 20, 2015 23:41:16 GMT -8
Alright, I've been able to replicated it -- in the overworld I moved close to where the screenshot shows and suddenly kept moving. I'll keep testing now to see what may be the problem. This is not the same bug as before, this is something I"ve not yet seen.
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Post by Admin on May 21, 2015 9:09:39 GMT -8
Good news! This will be fixed in 1.4.2 -- I'm going to cancel the current build and restart it today. It'll take ~10 days still, but canceling the current 1.4.2 and including this is important as it's a bug that'll effect pretty much everyone. I'll see if Apple has some secret program to fast track updates like this.
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Post by Admin on May 21, 2015 9:37:47 GMT -8
So the problem, if you're interested, is that I never took too long in my testing. I'd play through, but I was fast because I knew all the secrets and have gotten fairly good at not dying (although I still do die, even fall off ledges!).
The enemies, when they respawn, do so at a higher level. In the code some of the enemies have many levels, others have only a few and they're supposed to repeat the last one over and over again if needs be.
Since I never played that long, I never realized that when the enemies got past their last set type, they wouldn't repeat and instead would throw an error. That's the cause for the pause -- when you got close to an enemy and it turned on, if it didn't know which model to use, it caused a problem.
Long story over. Hopefully I can fast track this update. It'll be 1.4.2.1 and you'll have to do it from the app store. It may take up to 10 days to get active. Either way, I'll update this page when it's ready.
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Post by msieor on May 22, 2015 7:37:10 GMT -8
wow, i must say your are really good at QA! was expecting to take a month to figure out the problem but you were really prompt!! Thanks for your works and all that. good game and good developer! have to love this!
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Post by Admin on May 22, 2015 9:06:11 GMT -8
I got lucky, in a way One of the characters on my iPad was pretty far in the game, and I'd been using it to show people the game, meaning more play time had happened. Since this bug required at least 8-9 hours of play (and in most cases will happen only much later), I think I was lucky that I had gotten to that point without having to play more and more. It's "in review", so hopefully shortly will be live. As long as Apple doesn't reject it for some other reason! (so far half the time I submit a build they reject it for non-important reasons)
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Post by Admin on May 22, 2015 18:44:40 GMT -8
1.4.3 is now live! Thanks for bringing up the bug reports!!
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Post by msieor on May 22, 2015 21:56:29 GMT -8
Nice! its fixed and eveything looks perfect! Thanks for the quick turnaround! will let you know any other bugs if I find any. appreciate your efforts!
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