I have two different game slots going and both have characters that are stuck. One game has a character that the movement controls don't affect the character. Attack control doesn't work either but you can cast spells. The other character fell off the map in the dungeons but didn't die. He can be moved and such, but there's no background or environment; just a greenish solid color.
Unfortunately there's no way to reset them. There's a bug fix for the falling issue coming in the next update (1.4.2). Turns out there's a chance the damage from the fall could be cut in half, meaning you don't actually die. (Although if no damage was given, it could be another bug -- what map was it in, and do you remember the location?)
Someone else said there's a movement bug -- what map / where is that happening? If you're able to send along screenshots, that'll help me figure it out.
Alright, thanks -- I think I'm working on the fix right now for the top one. The bottom one is different.
I'll likely build in a method of re-setting the start locations for each level, meaning you'd end up starting back at the top of each level. It won't be an easy-to-find solution, so that people don't cheat, but will be helpful in situations like this.
Good news! This will be fixed in 1.4.2 -- I'm going to cancel the current build and restart it today. It'll take ~10 days still, but canceling the current 1.4.2 and including this is important as it's a bug that'll effect pretty much everyone. I'll see if Apple has some secret program to fast track updates like this.
I'll quickly see if I can make a fix for the other stuck character too.
In the new version 1.4.2 (which is NOT out yet -- may take up to 10 days, and you'll have to upgrade through the App store), hold your finger on the beige box on the stats menu for 10 seconds. Make sure to count to 10 -- unless the music changes, you won't know when it works. After 10 seconds of holding you'll warp back to the start of a map. Try not to cheat with this
The other bug is fixed in 1.4.2 (officially 126.96.36.199)